Categories

Hosting Upgrade

• I already have a domain. How do I upgrade it to a virtual hosting account

Site Structure Questions

• How do I password protect my directories?
• How do I set up a counter?
• How do I create forms?
• How do I get my home page to load automatically when someone accesses my web site?
• How do I create imagemaps?
• Do you provide technical support for my website creation software?

Shopping Cart and Secure Transaction Questions

• What is the secure shopping cart?
• How do I set up my own shopping cart?
• Do you offer secure transactions?
• When would I want Access to a Secure SSL server?
• When setting up my store, the system says that I exceeded my license number. What's going on?

Connection Problems

• Is My Server Down?
• Why is my site so slow?
• Why do I get an error message that says that I am not an authorized user on my own site?

CGI Questions

• What is the CGI directory?
• Why would I need Safe User CGI Access?
• Can I write my own scripts?
• How do I add my own CGI scripts to my site?
• Where can I get CGI scripts?

FTP Questions

• How do I transfer my files to the web server?
• How do I update my web pages?
• What is FTP?
• Where can I get FTP software?
• I forgot my username and password. What do I need to do?
• How do I change my username and website password?
• I cannot reach the server with my FTP program. Is the server down?
• My FTP transfer gets stuck / disconnects halfway through the process. Do you have a technical problem?
• I cannot FTP to my own server, even though I can FTP to all the public FTP servers on the Internet.
• I try to access a subdirectory, and my FTP software reports a 451 Internal Error, what's going on?
• My web creation software package asks for a directory in which to upload my site. What directory should I upload to?

E-Commerce: Accepting Credit Cards

• How can I accept credit cards?
• What is a Merchant Account?
• How can I get a Merchant Account?
• How can I reduce the number of fraudulent orders I receive?

Account Manager Toolkit

• What is the Account Manager Toolkit, why do I need it?
• How can the Account Manager Toolkit benefit me?
• Does anyone else have your Account Manager Toolkit?
• How do I update info about my accounts hosted by AZC.COM?
• How do I access my Account Manager Toolkit?

Site Design

• Do you provide any web publishing tools?
• Can you suggest some website creation tools?
• Can I use Microsoft Word to create my web pages?
• Can I display multi-lingual Web pages on my web site?
• How do I get my home page to load automatically when someone accesses my web site?
• How do I create imagemaps?

Site Promotion

• How do I promote my web site?
• How about using submission services? Do you submit and promote my site to search engines?
• Can I send email to others to promote my web site?
• What is spam? Is it acceptable?
• What are your acceptable usage email policies?
• Can I participate in link exchange programs?
• How often do I get access statistics summaries for my account?
• What is a hit? Is the number of hits a good measurement of my Web pages' popularity?
• What are these two letter codes in the Domain Summary section of my access statistics summary report?

Site Search Questions

• How do I set up my own search engine?
• What is the difference between the Extract, Swish, and Discover search engines?

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