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My ISP doesn't allow me to use AZC's mail server to send outgoing messages, what can I do?


In an effort to prevent spammers from using their network as a "launching pad" in spammers' attempt to disguise their origins, more and more ISPs that provide Internet access are now prohibiting their subscribers to use third party mail servers to send outgoing messages. In other words, if you access the Internet via such an ISP, you can only use your ISP's mail server to send outgoing messages. This is the reason why in the FAQ "How do I use AZC's mail server to send outgoing messages?", we ask you first to check with your ISP to see if such an option is available to you.

Technically it's not possible for AZC to do anything to begin with, and your ISP's service agreement may well ask you to abide by such restrictions too.

With such restrictions in place,

  • you may not be able to use your domain name in your outgoing messages. But this is not as big an issue as many end users anxiously think. As long as you maintain a stationary Reply-To: address, you will do fine.
  • you will have to configure your email software to use your ISP's mail servers to send outgoing email. As for how to do this, again, please consult with your ISP's Technical Support. As a courtesy, we also provide a set of sample procedures in the FAQ "How do I setup my mail client to use my ISP's SMTP mail server?" which you may find useful.

Even if your ISP doesn't allow you to use a third party's mail server to send outgoing messages, you still have the option of having all your incoming messages sent to your POP accounts hosted at AZC. You can make this happen by setting the Reply-To: address of your email software so that when people respond to your messages, even though they are sent out via your ISP's mail server(s), their responses come to your POP accounts hosted at AZC.




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