When I attempted to download a large message, my Microsoft Outlook either hung up or grabbed only part of the message. Any suggestions?

This is actually a question about how to use a desktop application of yours, so you should contact Microsoft Technical Support. It has nothing to do with the server side operated by AZC.

Having said that, as a courtesy we will provide a suggestion below - to increase email file retrieval size for Microsoft Outlook, using Outlook 2000 (with screen shots) as an example:

1. Open the Outlook program
2. Click on the Tools--> Options (screen shot)
3. Click on the Mail Delivery Tab (screen shot)
4. See the "Dial Up Options section", check the "Don't download messages larger than "X" kb" box. The maximum is 9999kb [10mb] (screen shot)
5. Increase the settings (screen shot)
6. Click the "Apply" and "OK" button.

Once the adjustment is made, you might be able to retrieve a larger email message, up to 10MB! You can also ask your correspondent(s) to break up a large message the next time, assuming your correspondent(s) also use Microsoft Outlook.

The best way, is for both you and your correspondents to learn a better approach to send large files to someone.

faq's quick search